Planta vs Piso
In most countries, both mean "floor". Note that "Planta Baja" (PB) is the Ground Floor. The 1st floor in Europe/LatAm is usually the one above the ground.
From making a reservation to asking for extra towels, master these Spanish hotel phrases to ensure a smooth and comfortable stay.
| Spanish | English | Quick Note | Real-life Example |
|---|---|---|---|
| La habitación | The room | Your private space. | Mi habitación est en el segundo piso. My room is on the second floor. |
| La llave | The key | Physical or card. | He olvidado la llave dentro. I've forgotten the key inside. |
| El recepcionista | The receptionist | The person who helps you. | El recepcionista es muy amable. The receptionist is very kind. |
| Hacer el check-in | To check-in | Commonly used in hotels. | Quisiera hacer el check-in, por favor. I would like to check-in, please. |
| La cama | The bed | Doble o individual. | La cama es muy cómoda. The bed is very comfortable. |
| El ascensor | The elevator | To reach upper floors. | El ascensor no funciona. The elevator is not working. |
| El desayuno | Breakfast | Included or not? | ¿El desayuno está incluido? Is breakfast included? |
| La conexión Wi-Fi | Wi-Fi connection | Essential today. | ¿Cuál es la clave del Wi-Fi? What is the Wi-Fi password? |
| La toalla | The towel | For the bathroom. | Necesito una toalla limpia. I need a clean towel. |
| El aire acondicionado | Air conditioning | Crucial in summer. | El aire acondicionado hace ruido. The air conditioning is making noise. |
| Despertar | To wake up | Wake-up call. | ¿Me puede despertar a las siete? Can you wake me up at seven? |
| La manta | The blanket | If you are cold. | Quisiera otra manta para la cama. I would like another blanket for the bed. |
| El servicio de habitaciones | Room service | Food to your room. | Llamo al servicio de habitaciones. I'm calling room service. |
| No molestar | Do not disturb | The door sign. | Puse el cartel de no molestar. I put the do not disturb sign. |
| Hacer el check-out | To check-out | Leaving the hotel. | Mañana hago el check-out temprano. Tomorrow I check-out early. |
| La factura | The invoice/bill | The final document. | Necesito la factura de mi estancia. I need the invoice for my stay. |
| Dejar las maletas | To leave luggage | After check-out. | ¿Puedo dejar las maletas aquí? Can I leave my bags here? |
In most countries, both mean "floor". Note that "Planta Baja" (PB) is the Ground Floor. The 1st floor in Europe/LatAm is usually the one above the ground.
Upon arrival, Spanish law requires all guests to provide their ID (DNI) or Passport for registration. Keep it handy!
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